FAQs
Where are you located?
Fountain Valley, California
Do I need a reservation?
Yes, it is best to reserve your Jumper as soon as you determine the date of your event.
Can I pick up the Jumper?
No, we need to deliver the Jumper to ensure proper set up.
Where do you deliver to?
We deliver anywhere in Orange County and some portions of Los Angeles county. For other counties or locations you may wish to visit: Moonwalk directory
Are the Jumpers clean?
We clean, sanitize & inspect each jumper after every use, and once more, when deliverd to you.
Can I keep the Jumper late or overnight?
Yes, there is a $40 charge for keeping the Jumper overnight, it will be picked up the following morning. The bouncer can stay an extra day for half the price of the first day (when available).
Do you deliver and set up the Jumper?
Yes, in order to insure proper set-up, and operation, Joey Jumpers personnel are required.
What type of power is required?
Standard household current (110 volts). The jumpers come with a 25 foot cord, you will need to provide your own extension cord beyond that.
What type of surface can the Jumper be put on?
A grassy area is preferable, but the jumpers can be put on cement or dirt. You must request a tarp for cement or dirt.
How much room do I need for the Jumper?
Each jumper varies in size. You will need at least a 18 X 18 foot area for our smallest jumpers.
Is a deposit required?
No
Can I have a party at a park?
Yes, however it will be your responsibility to obtain permission and or permits from the park, to set up the Jumper. There is only a 25 foot cord, so you may need to use an extension cord. You may also need to rent a generator (we can supply) if there is inadequate electical power available.
What if I have to cancel?
Cancellations must be done at least 24 hours in advance or you may be charged.
What if it rains?
You must call in advance if you want to cancel the Jumper due to rain, otherwise there will be a delivery cancellation charge ($25 to $50) applied.
Are the Jumpers safe?
Yes, the Jumpers are safe, but like any fun activity you must use precautions. Never climb on the outside of the Jumpers, don’t jump on the sides of the Jumpers, never take any sharp or other objects in the Jumper. Do not do flips or jump on other people. Don’t go in the Jumpers with food, drink, candy, silly string or gum. Wait at least 30 minutes after eating to go in the jumpers.
Is their a delivery charge?
Usually not. However a delivery charge (which includes pickup) ranging from $5-$40 dollars may apply to some locations, depending on distance and travel time.
How do the Jumpers stay inflated.
The Jumpers begin to inflate when the blower is plugged in and turned on. The blower must always stay on for the Jumper to remain inflated.
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